A perfect balance of people and technology

Carrying forward over 250 years of our parent company’s legacy at Cox & Kings, CKGS brings you the highest levels of customer service excellence through our Front Office Services.

Front Office Management is a critical element of the customer service experience for any consumer-facing organisation. Front Offices are usually the first touchpoint for customers, vendors, visitors and information seekers alike, and these interactions often play a pivotal role in shaping perceptions. An efficient, welcoming and well-operated Front Office operated by CKGS can go a long way in building an organisation’s relationships with valuable stakeholders.

Our breadth and depth of expertise in Front Office Services extends to Government–to–Citizens (G2C), Government–to–Business (G2B) and Business–to–Business (B2B) domains.